Zapiy's latest WhatsApp integration brings automation, personalization, and efficiency together, transforming the way businesses interact with customers.
Our CRM’s Interactive Voice Response (IVR) system automates customer interactions, ensuring that inbound calls are routed correctly and information is delivered efficiently. IVR cuts down on manual effort so you can concentrate on core tasks by handling customer inquiries, processes transactions, and guides users through self-service steps.
The Custom Value Preview feature allows you to see exactly what your audience will receive, complete with personalized placeholders like names, dates, or any custom value you’ve set. This tool ensures you’re delivering flawless, custom emails every time.
With "Say Play" feature, you can seamlessly insert a beep sound to indicate when recording begins and customize instructions to ensure a professional touch. Whether you’re a seasoned business owner or just diving into IVR setups, this update is designed to save you time while delivering a friendly user experience.
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