Zapiy Platform Tutorials & Feature Updates

Enhancing Customer Interactions: Reordering Appointment Questions Using Conversational AI

Enhancing Customer Interactions: Reordering Appointment Questions Using Conversational AI

Gloria Briones
Published on: 01/12/2025

Zapiy's recent Conversation AI update now enables users to re-order appointment-related questions within the AI flow, allowing for greater customization and precision in client interactions.

Appointment BookingConversation AIAI Workflows
Smarter Scheduling: Set Weekly and Date-Specific Hours with the New Calendar Update

Smarter Scheduling: Set Weekly and Date-Specific Hours with the New Calendar Update

Gloria Briones
Published on: 01/07/2025

Managing your calendar just got more efficient with the latest update to Zapiy CRM. The enhanced Calendar Availability feature, now supporting both Weekly Working Hours and Date-Specific Hours, gives you full control over your time.

Appointment BookingCalendarsIntegrations


Unlock Smarter Scheduling with Collective Booking and Dynamic Team Member Selection in Zapiy

Unlock Smarter Scheduling with Collective Booking and Dynamic Team Member Selection in Zapiy

Gloria Briones
Published on: 05/06/2025

From customizing availability for each team member to supporting personalized, multi-staff appointment flows, this update makes it easier than ever to optimize your service delivery.

Appointment Booking
Zapiy Alert: Disabling the New Google Organic Booking Calendar Update

Zapiy Alert: Disabling the New Google Organic Booking Calendar Update

Gloria Briones
Published on: 21/05/2025

By disabling Google Organic Booking Calendar, you reduce additional load, prevent session timeout risks, and improve overall user experience. You also maintain better control over your service menu without relying on default Google Search behavior or risking offline client miscommunication. T

Appointment BookingCalendars